[devonin]

Originally Posted by DSMLMD

Ignitus.
He can't upload his avatar. Because of problem that I mention before. Can you tell me ? Why his edit avatar box is not available ? and can you fix that problem ? or must he make a new account ?

The problem is that at the time the account was registered, he was filed as a COPPA user (Meaning he was 13 or younger, or based on the entered birthdate appeared 13 or younger, or when registering, didn't state that they were over 13) which means that the account isn't fully activated yet, pending the company receiving a signed COPPA consent form from his parent/legal guardian.

The ways to deal with that are

1) Contact an administrator such as Tasselfoot or Lightdarkness to see about showing them that Ignitus is over 13 and have them activate the account

2) Print off and send in the COPPA compliance form signed by his parents

3) Make a new account, and this time make sure to click the box that says you're over 13