[Spenner]

1) Hello
2) Hey
3) May
4) How
5) Anything

All things like "anything i can help you find?" "How may I help you?" or various greetings to every customer that passes by.

If its not to do with greeting, I'd say its:

1) Sheen (flat, eggshell, satin, semigloss sheens)
2) colour (for the colour they've chosen)
3) eggshell (the finish i have to recommend most of the time)
4) paint (I describe all sorts of paint specifics and use the word a lot)
5) bodied (the two major differences between the brands is that one is a heavier bodied paint, the other is lighter bodied)